Healthcare

App for Healthcare Professionals & Patients

Create a digital tool which will allow GPs and nurses manage patient appointments and streamline communication between Patient and Medical Practice.
Role
UX Designer
UX Researcher
Mid - Hi-fi prototyping
Team
Solo Project
Timeline
3 Days (4-8 hours)
Visit Abu Dhabi

Platform that manage
End-to-End Hotel booking process

Create/Develop a platform that helps travel agents to sell their products collaboratively with customers with more confidence and less time.
Role
UX Lead
Scrum master
Hi-fi prototyping
Team
8 People
including PM, BA, Frontend dev, Architect, and QA

Problem overview

Apr 2014 - Mar 2015
Technology systems are used daily across hospitals, GP surgeries, care homes, pharmacies and community care facilities.

They don’t talk to each other or align their activities. There is no uniform patient database to ensure accuracy of patient data.

GPs and nurses manage their diaries manually, take written notes and have very little visibility of the medical practice’s workload.

As a result, staff often get frustrated, and medical practices suffer significant financial losses due to inefficiency of processes currently in place.
What we can expect creating this tool
  • Improve the Healthcare system's perception
  • Provide quality service to the patients
  • Improve the quality and efficiency of the process.
  • Save the time both patients and doctors
  • Track progress
  • Receive more revenue by providing better tool with better user experience

User Groups

Apr 2014 - Mar 2015
The first thing I did was try to understand the users who are involved, and based on their roles, I identified the following user groups.

Keypoints

Apr 2014 - Mar 2015
Able to add/view patient data (indroduce QR)
Urgent request notification system
Lab reports/document view
Appointments Accept/Cancel
Communicate using the chat system
Track progress and optimize profitability

Information Architecture & Site map

Apr 2014 - Mar 2015
After identifying key functionalities, I created an IA to determine the right organization flow.

Here is why I chose this system for doctors. Nurses and other staff members will get different views according to their role (this may change the outcome with the foundational research).

In this case, patient data, calendar, chat, and analytical data are the main sections for the tool.

User Stories

Apr 2014 - Mar 2015
As A GP I want to access patients details/reports/diagnosis history quickly
AAGP I would be able to see an urgent request to do
AAGP I want to accept/cancel appointments/surgeries and see them in an organized calendar so I don’t forget
AAGP I want to see all the analytical data to track progress and optimize profitability
AAGP I'd like to have a place to take notes and documents.

Hi-Fi Mockups

Apr 2014 - Mar 2015
The mobile era is here. Doctors, patients, nurses, everyone has a mobile with them.

Therefore, I chose a mobile approach for the UI design and tried to Hi-fi prototypes.

However, It’s better to have both web and mobile form solution for the system.
We can decide what will be more practical  after getting data from user research.

Home Screen

Here, doctors are able to see a quick summary of important data. Doctor details, The doctor's availability indicator, Option to quickly scan QR codes, Today’s appointment details, Today’s surgery details, Option for quick notes, Urgent requests Analytical data... etc

Patient Search

Doctors are able to easily search patients' records by simply entering the patient's name or ID. With the new QR scanning option, it is super easy to access all the data at once. Personal details, Medical history, Visit dates, Lab reports, Patient diagnosis...

Calendar

With Calendar view, doctors can quickly view and react to appointments and get reminders about upcoming surgeries, so doctors always know what’s next. The Doctor's Calendar is designed for teams, so it’s easy to share the doctor's schedule with other staff members and can be used together.
Appointments, view/accept/cancel Surgeries,Urgent request, Leaves... etc

Greysync

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Book Beauty

Book beauty addresses the lack of a specialized Australian booking and management platform for beauty services. The UI/UX research team aimed to understand user needs, identify gaps, and design an intuitive, all-in-one solution that simplifies salon and freelance beauty bookings while enhancing user experience and business management.

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Global Farms

Farmers in the world face challenges in reaching wholesale buyers efficiently, and wholesale buyers struggle to find a diverse range of produce directly from farmers. Global Farms aims to bridge this gap by creating an online platform that benefits both farmers and wholesale buyers.

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Visit Abu Dhabi

Platform that manage End-to-End Hotel booking process Create/Develop a platform that helps travel agents to sell their products collaboratively with customers with more confidence and less time.

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TravelBooker

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BoltFood

Bolt Food is connecting eaters to restaurants. We try to deliver the best experience not only to our eating customers, but for our restaurant partners too. Owners can manage all details related to their Bolt Food restaurant account, on desktop and mobile.

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HEALTHCARE

Digital tool which will allow GPs and nurses manage patient appointments and streamline communication between Patient and Medical Practice.

View project

Want to work together?

tharakanilupul@gmail.com

I’m open to onsite or hybrid opportunities.  I would love to connect with you.

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